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Why Clinics Need Healthcare Software Development Services in 2023

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Since 2019, healthcare organisations have had to change their processes to stay relevant and in demand. Covid restrictions made it hard for people to get healthcare and for clinics to attend to visitors as they could before. However, those who decided to move with the market developed mHealth solutions that helped them overcome issues and turn the situation into a plus for revenue.

Even though restrictions are gone, and the situation seems to stabilise, the need for software development for healthcare is growing. That is mainly because people now prefer mobile and web apps for almost everything, including visiting their doctor or booking an offline appointment. As a result, most clinics now have to develop applications to cater to their user’s needs and provide better healthcare.

Luckily, the tech market is growing rapidly and offers a vast range of services for all clinics and healthcare organisations looking for a higher venue. Aside from this key reason, there are many benefits of healthcare development for clinics that we will show below:

Higher patient satisfaction 

As we mentioned, modern people like applications. It is much easier for them to book an appointment or even consult a doctor online without wasting time on the road or sitting with sick people in the clinic. That is called customer preferences, and satisfaction is a universal ingredient for success. Since there are so many healthcare clinics and organisations, you need to ensure the best customer experience on the market to attract visitors.

Features like notifications, online consultations, chats with doctors, automated scheduling and integrated communications channels allow for higher customer satisfaction and a seamless, speedy process – which is great for doctors.

Improved hospital management 

Hospitals’ workflow is getting more complex and comprehensive every year. Statistics show that the global medical equipment market is suggested to reach $603.5 billion in 2023 since machines and equipment in healthcare require more sophisticated technology and pricier parts. Therefore, in order to effectively maintain and operate these expensive assets, clinics and healthcare organisations are turning to specialised software, which was specially crafted to manage operational expenses and automate inventory stocking. 

Comprehensive patient monitoring 

Since the demand and use of the Internet of Things (IoT), wearable technology has opened a path for the power of digital. That is why doctors and healthcare professionals are able to monitor their patients remotely, thanks to software allowing them to examine, consult and better diagnose patients.

Less human mistakes

Healthcare usually comes with human mistakes. That is because there are too many employees, lots of documentation to handle and too much work to do on a daily basis. Since 2019 the situation has been worsening since personnel dealing with the COVID pandemic have endless working hours and are more likely to make mistakes.

That is where healthcare software development services come into the picture and can help organizations reduce the number of human mistakes while also eliminating the load of work. 

Less paperwork 

No organisation in 2022 wants to manage endless paper that comes from anywhere while hospital administrators are exhausted with a load of information and sifting through mountains of paperwork. 

Modern healthcare software allows employees to reduce the paperwork and easily manage all documents online. This software is not only designed for customers; it also supports personnel that need more time for care instead of paperwork. 

It is not only easier and more convenient to fill out documentation electronically, but it also allows users to filter needed information and the risk of misplacing any documentation is significantly minimized. 

Trends in Medical Software to Consider in 2023

Since the tech market is growing rapidly, healthcare organizations and clinics should keep pace and consider new technologies. Just like new treatments appear, the same happens with tools and technologies for the healthcare industry. Knowing what to expect will give organizations time to consider adding them to exciting software and benefit from higher user satisfaction in 2023. 

Electronic health records (EHRs) go to the cloud

One of the key reasons for new technologies entering the healthcare sector is that they offer numerous opportunities for new development or achievement presents. One of these benefits is that healthcare organizations can now help unleash the potential of online storage, improving how we store, manage and extract information using cloud computing. 

Storing sensitive user data and bills in outdated, on-site servers is no longer an option. That is why cloud solutions are the go-to option for managing EHR data, and while initial cloud investments may seem costly, the long-term benefits are worth it.


Augmented (AR) and Virtual Reality (VR) have long been here and used in many industries. Even though they were first developed for entertainment and gaming, they now bring great benefits to the healthcare sector too. In fact, they are mostly used by clinics now and seem to only grow their name in the industry in 2023. Recent use of these technologies has shown that their applications can extend into and benefit a myriad of treatment options.

Doctors now use both technologies to improve care. Since surgeons can now train before the real operation and predict outcomes, the number of successful operations is growing. In addition, AR glasses can help surgeons find more unique ways to treat patients and open new opportunities for medicine. Even though AIR is not affordable for all clinics now, the situation will change in 2023, and all healthcare organizations will have a chase to benefit from them.

Blockchain for Higher Security

Blockchain has long been used only for crypto. However, the increased number of hacker attacks on the healthcare sector and the need for more security of sensitive patient data quickly changed the situation. Now organizations use the blockchain ledger to strengthen their security posture and prevent hacker attacks. Experts believe that blockchain will have the potential to transform the healthcare industry while also saving up to $100 billion per year in security costs by 2025. That is why clinics need healthcare software development services in 2023.

Dora Miller is a lead project IT coordinator at Interexy. I can help in setting expectations for team members, the direction of the team and leading the project, ensuring the dynamic workflow. 

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