customers

There are two types of people in this world: shopaholics and shopaphobics.

In our current digital setting, understanding your users is paramount.

New research has revealed the most frustrating customer habits tradespeople have to endure whilst on the job. 

Companies should partially hide information on how long the queue is if their products are highly popular and valuable.

Music has the power to bring us together. Whether it’s using music to connect retail staff with customers, helping employees’ bond with their employers.

Imaginative displays are constructed using multiple units of the same product in a novel, yet aesthetically appealing, form.

A new series of studies has found that shopper pickiness can go beyond shopping for the ‘best’ option.