OrderCrabs.com is a small, family-run business based in Maryland. The company is redefining access to premium blue crab by directly bringing the Chesapeake Bay’s most iconic flavour to homes across the US with a commitment to quality, tradition, fast nationwide delivery, and live blue crabs shipped right to customers’ doors.
The origins of OrderCrabs.com
One of the owners of OrderCrabs.com comes with seven years of experience with the original company. They started during summer breaks from college and transitioned into a full-time role after graduating from Pitt. This internal experience is complemented by a business partner with a strong sales background. Based in Lancaster, PA, the owners, who grew up spending summers in Maryland, eagerly seized the chance to offer premium blue crabs, including male blue crabs and other coastal delicacies like Maryland blue crabs and are dedicated to supplying Maryland crabs to their PA stores and online customers nationwide.
Unlike impersonal seafood distributors, OrderCrabs.com is owner-operated. This ensures stringent quality control, consistent customer interaction, and hands-on supervision throughout the sourcing, packaging, and shipping processes.
Delivering excellence
Every day is a challenge in the seafood industry, whether due to inclement weather or equipment breakdowns; there are always unexpected obstacles. The crew at OrderCrabs.com overcomes these challenges by focusing on what they can control at Chesapeake Crab and concentrating their time and energy on that. Being customer service oriented has been a key driver of the company’s success, and they seek to improve on these qualities daily.
As a small operation, the family owners can develop a personal rapport with customers and manage inventory and sales more effectively. This small-town mentality resonates with many and speaks of an unparalleled quality that is hard to find in bigger chains and outlets.
The OrderCrabs.com difference
The owners of OrderCrabs.com believe what sets them apart in a crowded industry is that their business pioneered selling blue crabs and fresh seafood products online. The founders have leveraged their seafood expertise and business systems to make improvements where possible. This makes for a smoother operation and better customer experience.
Summer is the peak season for heavy blue male crabs, and consumers cannot get enough of their bold flavor. Live blue crabs are naturally sweet with a subtle saltiness that gives them their distinct flavor profile, which is why OrderCrabs.com surges in the summer months.
As a small business of three, the owners have their hands in every aspect of the company, which allows them to strictly enforce quality and standards with fresh products. It also enables them to connect with their customers daily, which is their favorite part of the business.
Years of experience before owning the company have been helpful for many reasons, and the customer benefits from the knowledge and hard work the owners have put in and continue to do.
Future vision
The family dreams of establishing nationwide fulfilment centres to expand access and reduce delivery times for seafood lovers coast to coast. Of course, they will do this with the same focus on quality and tradition that has given them a foothold in the seafood retailing industry.
Tim Williamson, a psychology graduate from the University of Hertfordshire, has a keen interest in the fields of mental health, wellness, and lifestyle.
