More than just a partnership, Nourish and Radar Healthcare’s work with Future Care Group will lead to true digital innovation, saving time and lives and setting a pace of change that will impact healthcare.
Since announcing their partnership in October 2022, Nourish and Radar Healthcare have run a successful proof of concept with Future Care Group that is set to radically improve the safety of the adult healthcare system for residents and staff.
Chosen because they are a tech-savvy organisation within the top 20 care groups, Future Care Group has been utilising the Nourish/Radar Healthcare software integration. It reports that it saves time, increases the safety of residents and highlights areas that need improvements. Feedback was collated throughout the initial phase to drive further improvements for the integration.
The integration means that a user can log an incident in the Nourish Care planning app, and it automatically populates details into Radar Healthcare’s risk, quality, compliance and safety software. Radar Healthcare then provides process workflows and detailed analytics, allowing all findings and outcomes to be fed back into the Nourish system, leading to a sophisticated exchange of information between the two platforms.
“There’s a lot of talk about integration in the industry, and while that’s always encouraging, real change comes from analysing the integrated platforms’ day-to-day use over time and using that data to improve the system. We believe that this latest collaboration will set the bar in the adult care sector,” explains Nuno Almeida, CEO and founder of Nourish.
“We’ve upgraded the Nourish/Radar Healthcare integration so that the full integration provides much more texture rather than simply reporting an incident. For example, it doesn’t just report a fall; it will give you information on the resident, their health, their medication history, and any other incidents. It’s a much more rounded picture, meaning any markers are unlikely to be missed. This is a huge leap in terms of healthcare digitisation. It is exciting to see social care drive change that will benefit the whole health and care sector.”
Paul Johnson, CEO and co-founder of Radar Healthcare, says: “Radar Healthcare and Nourish Care both share a clear vision of automated, integrated data being a driving force for continuous improvement across social care. The initial phase results have been excellent, and both parties have worked together to scale the software for a more advanced user experience.”
Future Care Group reveals that during the proof of concept, 200 incidents were reported, and because all front-line staff members were already fully conversant with the Nourish app, it didn’t add to their workload. Managers could respond quickly, completing activities in Radar Healthcare and ensuring no safety markers had been missed.
“Using the tech was hugely beneficial for us,” says Stacey Hemming, group clinical developmental Lead at Future Care Group. “It has prompted us to make changes in our training. After identifying the root causes of incidents, we identified patterns and areas for improvement. We could then take in that risk and understand how staffing ratio changes, activity programme changes at key times of day, and staff training could all be used to make a real difference.”
Denise Tack, director of partnerships at Nourish Care, says: “This partnership goes beyond technology and signifies the joint understanding Radar Healthcare and Nourish have of the complexities of care delivery. The continued development of this partnership will bring significant benefit to care provider teams but also raises the bar for other technology providers to drive meaningful collaboration to support the rapid digital transformation of the sector.”
Rhian Bulmer, chief partnerships officer at Radar Healthcare, says: “At Radar Healthcare, we’re bringing some of the most powerful care platforms together so our end-users can truly utilise their data for meaningful impact. I’m delighted that our partnership with Nourish Care is paving the way to help organisations of all sizes to be as efficient as possible while offering the best quality of care.
“With a shared vision, we have worked hard with Nourish to ensure the integration will fit the needs and requirements of carers daily, resulting in valuable reporting, actionable insights and improved outcomes for residents.”