Leading digital social care records provider Nourish has partnered with Maldaba, whose Hear Me Now app enables people to capture and share information about themselves, to support the delivery and tracking of high-quality, complex, personalised care.
Hear Me Now allows those with learning disabilities to play a more active role in planning and implementing their care and well-being. The app has been live since 2016 (originally known as My Health Guide) and was designed with and for people with learning disabilities. It has since enabled groups with autism, dementia, and other cognitive challenges to have more control over their care.
People with learning disabilities die on average 20 years younger than the general population, and this technology aims to address inequalities in care in line with the LeDeR review and national agenda for service improvement for people with learning disabilities and autism.
Combining Hear Me Now and Nourish’s expertise in digital care planning will benefit service users, their families and care providers and improve outcomes.
At Humber Teaching NHS Foundation Trust, Hear Me Now allowed a 30% reduction in service use, creating space for reducing waiting lists and pressure on other service areas. National care provider Hft was able to re-use 243 contact hours at a single service within one year, enabling greater independence in daily activities for the people they support. There are other efficiency benefits for staff, as they can enter information alongside the person they are supporting in a more engaging way.
Lorenzo Gordon, director of, Maldaba comments: “Partnering with Nourish is an important step in joining-up data so that it is entered only once and flows to the right people at the right time. At Maldaba, this is crucial to providing appropriate, correct, timely support to vulnerable people. We are delighted to work with a provider such as Nourish, who shares this vision.”
Denise Tack, director of partnerships at Nourish Care, adds: “The Nourish Partnership Programme is designed around partnerships such as the one with Maldaba, with the impact on the end-user always being the core focus. Now is the time for care-sector technologies to work together in partnership, ending the reliance on pilots and siloed solutions.
“Digital transformation of our sector at scale can only happen if done collaboratively. We are proud to partner with such a like-minded organisation and look forward to seeing the positive benefits for our customers and individuals receiving support.”