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News Release

Health Call Renews Partnership with Newcastle Hospitals NHS Foundation Trust

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News Release, (2022, May 25). Health Call Renews Partnership with Newcastle Hospitals NHS Foundation Trust. Psychreg on Health Psychology. https://www.psychreg.org/health-call-renews-partnership-nhs/
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Digital health company Health Call has renewed its partnership with Newcastle Hospitals NHS Foundation Trust to provide award-winning digital tools to benefit more than a 1.5million patients in the North East and North Cumbria.

Newcastle Hospitals has secured a licence on behalf of the North East and North Cumbria ICS to supply more than 60 of Health Call’s innovative digital applications over the next three years – meaning more patients will be able to access the services.

Health Call Solutions will supply an innovative range of digital remote patient pathways to all NHS trusts across the North East and North Cumbria, further boosting the region as a leader in the development of healthcare services.

Health Call is an NHS-owned digital health company which was set up to share digital health expertise and resources to drive down the costs of health and care provision, while improving outcomes for the population.  

The company works alongside healthcare professionals to share knowledge and create networks of clinical expertise. The end-to-end solutions provide health and care staff with digital tools to help support them to care for their patients.

Benefits of the application include greater control of clinics, budgets, and data, better data security and a robust audit trail so that healthcare workers and patients can view and track appointments and appointment information at any stage.

Health Call’s new £1million contract with Newcastle Hospitals is set to help over 1.5 million patients across the North East and North Cumbria over the next three years. This includes supporting carers in care homes and providing regional organisations with the capabilities to provide the best possible patient care.

Ian Dove, managing director at Health Call, said: ‘It’s an extremely exciting time for Health Call and this important contract further validates our work across the North East and North Cumbria. The new contract is a testament to the trust our region has in Health Call, and we are looking forward to making a further positive impact.’

‘The Regional licence will provide investment into our region that will allow us to unify, improve and streamline the way NHS services are delivered across primary and secondary care.’

‘The investment allows us to continue to develop our solutions in the NHS, so patients receive the best care possible, so they are in the right place at the right time. This is a key milestone in our journey, and we can’t wait to see the impact.’

Dr Chris Plummer, chief clinical informatics officer at Newcastle Hospitals, added: ‘We’re pleased to announce the renewal of our regionwide remote monitoring platform capabilities with Health Call.’

‘This provides the region with access to over 60 clinically designed digital solutions and some exciting future developments, including integration into the Patient Engagement Platform (PEP) and the NHS app through the Great North care record.’


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